Terms and Conditions

These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights. We may change these terms and conditions at any time and you will be asked to agree to the terms and conditions each time you place an order. Please ensure that you are familiar with our current terms and conditions.

OUR CONTRACT

You will have an opportunity to check and correct any input errors in your order up until the moment you submit your order by clicking the “Place your order” button. After submitting an order to us we will give you an Order Reference Number and details of the service you have ordered. Please note that this information is an acknowledgement, not acceptance of your order.

Acceptance of your order and the creation of a legally binding contract between us will only occur when you receive an email to confirm payment has been received. We may decline all or part of your order for any reason, in which case we will contact you as soon as we can to let you know. When deciding whether or not to accept your order we or our payment processing partner may use certain information about you, including any received from credit reference and fraud detection agencies. This helps to protect you and us against fraudulent transactions. We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.

PRICES AND PAYMENT

All prices and charges on this site are shown in UK pounds sterling. The total cost of your order is the price of the service you ordered. All costs and any discounts will be set out clearly before you submit your order.

Prices, offers and services are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable we may offer you an alternative. We try very hard to ensure that all information on this site is accurate however, occasionally errors can occur. If we discover an error in the price or description of a service you have ordered, we will tell you and ask you whether you wish to continue with your order or cancel it. We accept payment by PayPal which includes the cards listed below and on the payment page. Payment is deducted when we process your order.

GENERAL

These terms and conditions and all transactions relating to this website are governed by English law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions. Your data protection rights are set out in our Privacy Policy. These terms and conditions only cover the Brilliant Parents website. Any other websites to which you link from this site, or were linked to Brilliantparents.org are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

OUR FUNDERS

Brilliant Parents is grateful to the following donors and organisations that support our work

Children In Need
Comic Relief
The London Community Foundation
Lottery Funded
City Bridge Trust